I bought this as a gift, and it was well received. The recipient said that it was comfortable, and pretty. She put it together quickly, but said that assembly was a bit difficult. She also said that having small hands was a plus in getting it put together, andthat the bamboo legs were protected very well with plastic sleeves. She found no problems with any bad parts or lack of supplies to assemble it. She is using a Blazing Needles sage colored twill cushion it it, and likes the color. It was ordered separately from the chair. We ordered the grape color with this one, and she said that it was a brighter shade than what she had anticipated, but that the sage was her favorite color of the two. Knowing her, I would assume that she was looking for more of a lavender, as that is her favorite color. Stores123 seems to be a good company to buy from. I had already texted them about my concerns of being able to return or replace bad items, and they were very helpful, polite and willing to quickly resolve any type of problem that may have arisen. We didn't have any problems, though, as you can read above. We will definitely buy from Stores123 again.